Have a question about a Barchello product, or need more information on any of your Barchello gear? The answer is probably here!
I have a S4 44MM Apple Watch:The 42/44MM strap will fit your 44MM Series 4 Apple Watch. For Series 4, Apple increased the size of the display of this watch to 44M, but the area that the lugs of the strap attach to has remained the same at 42MM. All of our 42MM straps are compatible with both S1/2/3 42MM Apple Watch and S4 44MM Apple Watch.
I have a S4 40MM Apple Watch:The 38/40MM strap will fit your 40MM Series 4 Apple Watch. For Series 4, Apple increased the size of the display of this watch to 40M, but the area that the lugs of the strap attach to has remained the same at 38MM. All of our 38MM straps are compatible with both S1/2/3 38MM Apple Watch and S4 40MM Apple Watch.
The leather will look worn in and weathered (in a very good way) in time. A gentle, damp cloth can help clean it, but we don't recommend fully submerging Strap. Untreated leather will patina quicker than treated leathers, and leather conditioner will only darken the strap quicker.
Need to return something or wondering why your order is stuck We have the answer here.
Standard shipments are shipped with USPS and usually reach their destination in 3-7 business days, but occasionally take longer if the carrier is experiencing unexpected delays. Orders require +1 day to process.
Expedited shipments are shipped with FedEx and usually reach their destination in 2-3 business days, but can occasionally take longer if the carrier is experiencing unexpected delays. Orders received after 10am Pacific Time require +1 day to process. Orders received on Friday after 10am may not ship until the following Monday.
*Orders placed on Saturday or Sunday will be shipped on the following business day.*
If we have notified you that your order has shipped via a shipping confirmation email complete with a tracking number, but there has been no movement with the tracking information within 2 business days, then there is an issue with the shipment of your order. The package may not have been successfully handed off to the mail carrier.
On our end, it appears the package shipped successfully until further information is presented by you, so if you believe a shipment error was made, you're probably right! In this case, please reach out to us via email with your order number and the tracking number that you received.
Our Customer Support Team can be reached directly at firstname.lastname@example.org.
Refund and Return Policy
If you're not totally satisfied with your purchase, you can return your item(s) for free within 90 days for a full refund (not including the original shipping fee) as long as the item is in new, unused condition and the original packaging is intact. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements.
We offer a 2-year limited warranty for all Barchello products with the exception of our cables, for which we offer a 5-year warranty. Both warranties cover any manufacturing or workmanship defects but do not cover damages that may have resulted from normal wear and tear, misuse/abuse or modification of the product.
Please allow 1-2 weeks from the returned ship date for your account to be credited. If you paid with a credit card, please allow an additional 2-3 business days for the funds to arrive in your account after the refund has been issued. If you have not been credited with your refund within 2 weeks of your return shipment, please follow up with email@example.com.
We cannot accept international returns at this time.
If you would like to return an item that you suspect is defective, please please contact firstname.lastname@example.org to submit a warranty claim. We will issue a replacement or store credit for approved warranty requests. The defective item may need to be returned to us in some cases.
All discounted items or items found in the Outlet Sale are final sale and are not valid for returns. Used items or items without original packaging in tact will not be accepted for returns since they cannot be restocked at our warehouse. All returned items are inspected upon return. Any items in this condition that are sent to our returns address will be shipped back to you.
If you have any issues or questions, please contact email@example.com.
You'll be directed to your order history page, where all of your past and current orders will show up. Click on the order number for more information on its current status. If the order has been assigned a tracking number, that will also be included on this page.
Orders tend to ship the same day so once an order is placed, there is no guarantee we will be able to update your order before it ships. Please double check all information before confirming your order.
Once shipped, it is impossible for us to change anything about your order or cancel your order. Thank you for understanding.